Made for restaurants, cafés & hotels

Frequently Asked Questions About Time Tracking & Staff Scheduling

Answers to all your questions about mobile clocking, automated scheduling, payroll exports, and using The Chef's Clock.

Getting Started

Within 15 minutes, you can be live. Create an account and add your employees in the admin dashboard, or let them sign up via a personal link. Employees receive a personal login link by email so they don't need to remember a password and can immediately clock in and out via the mobile app.

Yes. You can import your staff in bulk using a standard CSV file, including details such as contact info, contract hours, roles, and station qualifications.

Yes. The Chef's Clock is modular, so you can use it for hospitality time tracking and payroll export without using staff scheduling. You can enable automated scheduling later if you need it.

Hospitality Time Tracking

Employees easily clock in and out via the mobile web app on their own smartphone. The Chef's Clock works on iOS and Android and records exact start and end times and breaks. No fixed clock terminal or specialized hardware is required.

Managers can review and adjust worked hours daily or weekly. At the end of the month, you review and approve hours in preparation for payroll processing.

Yes. Approved hours can be exported with one click into a structured CSV or Excel file for further processing in your payroll administration. Learn more about our hospitality time tracking.

Hospitality Staff Scheduling

The scheduler generates a roster with a single click based on required staffing per station (such as grill, prep, pass, bar, or dining room), combined with your team's availability, qualifications, and statutory rest times. See how to create a hospitality schedule.

Yes. Employees submit their availability, vacation wishes, and leave requests directly via the mobile app. The planner takes availability and leave requests into account when assigning staff to shifts.

Yes. You define your own stations, such as grill, prep, pass, bar, or terrace, and link skills to staff. The planner accounts for these requirements and clearly highlights open shifts or staffing gaps.

Absolutely. The auto-generated schedule forms a basis that you can always adjust manually. You retain the freedom to shift, add, or swap staff whenever needed.

During scheduling, the system instantly flags conflicts with statutory rest periods (such as 11 hours of daily rest between shifts) or contractual minimum and maximum hours. This prevents compliance violations while keeping full flexibility for manual adjustments.

Mobile App & PWA

No. The Chef's Clock is a Progressive Web App (PWA) that works directly in the browser on modern smartphones and tablets running iOS and Android. No installation via the App Store or Google Play is required. Employees can easily add the web app to their home screen for quick access.

The Chef's Clock runs on all modern smartphones, tablets, and desktop computers (iOS, Android, macOS, and Windows). You simply open the web app in standard browsers such as Safari, Chrome, Edge, and Firefox.

Pricing & Account

Yes! You can try The Chef's Clock for free and without obligation with your entire team from the day you sign up until the end of the following calendar month, ensuring you always get at least a full month of free testing in your own rhythm. No credit card is required, and there are no commitments.

Our pricing is transparent and based on active employees per month. You pay a flat fee per employee per month with no hidden onboarding or setup costs. View our full pricing details.

Yes. Hospitality staffing changes with the seasons. You can add or deactivate staff anytime, and your invoice automatically adjusts.

Yes. You can choose time tracking and payroll export alone, or the full suite including automated staff scheduling.

Have a question not answered here?

Our team is here to help with tailored advice for your hospitality business.

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